Responsibilities as executive director are to create a positive caring culture for staff and residents that support an award-winning community. Liaison to The Birches at Harleysville management company Heritage Senior Living, executing a sound fiscal community and representation of the HSL culture. Residents can look forward to seeing Nicole in the dining room on a daily basis. As part of the caring culture, our management team always has an open door policy for residents and their families.
Ellen Bernier RN WCC
Resident Care Director
Ellen dedicated her nursing career to long-term care for the past thirty-five years beginning as a Candy-Striper at Mercy Suburban Hospital in Norristown at fourteen years of age. During this time, she realized long term care was her passion. Ellen has spent the last three decades mastering her expertise through additional certification including wound care certification, infection preventionist, and experience as an RNAC. Throughout Ellen’s nursing career and personal journey, she has continued to strive to provide the highest quality of care and service for all residents.
Ellen was born and raised in Worcester Pennsylvania and is happily married with one son and currently resides in Salford, Pennsylvania. She is one of three daughters who have dedicated their career to the medical profession. Ellen enjoys gardening, the Jersey shore, and her two Labrador retrievers.
Bryan is responsible for the building, facilities within the building, and the grounds of The Birches. He is also responsible for the housekeeping team. Bryan has 27 years of experience in the Telecommunications industry. Since 2006, Bryan has been responsible for many telecom Central Offices and Data Centers from Washington D.C. to Maine. He has working knowledge of critical power, mechanical, and life safety systems. He has disaster preparation and recovery experience. He and his team kept a crucial Central Office running for seven weeks without commercial power in lower Manhattan after Hurricane Sandy. Bryan has been a manager of people and process since 1998.
Food Service Services
Norma Favors began her long standing career in the food services industry working in senior care facility. Starting out she learned the importance of food safety and service. Norma later went on to work in the catering business preparing foods for special events and clients. She then went to work for a major hospital in Philadelphia as a patient service manager. During this time, Norma managed the staff and daily operations of the food establishment.
Norma has a love for cooking fresh wholesome foods that nurture the mind and soul. As Dining Services Director at Birches, Norma has once again found her niche in managing the daily operations of the Food Industry staff and providing nutrition services for seniors. She is responsible for the staff, inventory, service schedule, and routine operations of the kitchen. Norma has returned to her first love; providing seniors with wholesome foods that nurture the body and soul.