Alyssa is the Marketing Director at The Birches. She earned her B.S. degree from Temple University in marketing. Alyssa began her working career at the young age of 16 assisting her parents with running their family-operated real estate and insurance business. After graduating from Temple University, Alyssa began working as a Marketing Associate at Arbour Square Independent Living. In 2015, Alyssa joined the The Birches Personal Care Community as Marketing Manager. She enjoys welcoming prospective families and residents to the community and seeing them flourish in a safe and caring environment. Alyssa currently lives locally in Telford with her husband. She loves to spend her free time venturing into Philadelphia, running, playing with her rescue dog, Kona, and spending quality time with her family and friends.
Melissa is the Activities Director at The Birches. Melissa has a passion for working with the geriatric population. She has worked in several personal care communities performing various roles such as direct care, overseeing staff and life enrichment for the past 10 years. She strives to ensure that each resident's needs are met spiritually, physically, cognitively, emotionally, socially and environmentally. Melissa enjoys getting to know residents and their hobbies, interests, passions and heritage. In her spare time, she enjoys painting, crafting, baking, cooking, reading and spending time with her friends and family. She currently resides in Levittown, Pennsylvania, with her boyfriend. Melissa has two cats, two birds, and a dog named Dexter. Dexter has been assisting Melissa in enriching residents’ lives by making frequent visits to the community.
Business Office Manager
Nick DelPopolo is the Business Office Manager and is primarily responsible for resident billing, accounts payable/receivable and human resources. Nick is a graduate of West Chester University with a BA in human resources. He has over 24 years of experience in human resources and business office management. In 1999, he expanded his career and became a realtor. Nick spends his free time volunteering with his local fire department. Nick has four children and two grandsons. He resides in Ambler, Pennsylvania, with his two dogs.
Bill Delany is the Maintenance Director at The Birches. He is responsible for overseeing building repairs, work order requests and laundry/housekeeping. Bill graduated from Gwynedd Mercy University. He began his career in senior living as director of Environmental Services at Valley Manor Nursing and Rehab Center. Bill was also an operations manager at Probes Unlimited. He lives locally in Harleysville. Bill enjoys playing slow-pitch softball and watching college football and basketball.
Dining Service Director
Kikanza is the Dining Service Director at The Birches. She is a graduate of Pennsylvania Institute of Culinary Arts and began her career in the hotel industry. For over 10 years, she worked for the Hyatt Corporation and worked her way up from an apprentice to sous chef. Over the past five years, Kikanza has spent her career in the senior living industry. Kikanza resides in Abington, Pennsylvania, with her husband, who is also a chef. Her daughter attends Columbia College of Chicago. She also has two stepsons. Kikanza enjoys traveling, crafting and trying new restaurants.