Responsibilities as executive director are to create a positive caring culture for staff and residents that support an award-winning community. Liaison to The Birches at Harleysville management company Heritage Senior Living, executing a sound fiscal community and representation of the HSL culture. Residents can look forward to seeing Nicole in the dining room on a daily basis. As part of the caring culture, our management team always has an open door policy for residents and their families.
Annette Kennedy, LP
Director of Resident Care
First and foremost, working in senior living is my true passion. I decided at a young age to commit my education and career aspirations to serving seniors. I went to school and graduated as a LPN. From there I completed my Personal Care Home Administrator course at Penn State University. My goal was to learn in depth the regulations and laws that affect the community of seniors that I have served for half of my life. I have several years of clinical experience as an LPN in the skilled, assisted living and personal care environments. I am both an advocate for patient health and patient rights, and I primarily focus my education, patient, and caregiver training on issues geared to improve the physical and psychological outcomes of the residents I serve.
Melissa is the Activities Director at The Birches. Melissa has a passion for working with the geriatric population. She has worked in several personal care communities performing various roles such as direct care, overseeing staff and life enrichment for the past 10 years. She strives to ensure that each resident's needs are met spiritually, physically, cognitively, emotionally, socially and environmentally. Melissa enjoys getting to know residents and their hobbies, interests, passions and heritage. In her spare time, she enjoys painting, crafting, baking, cooking, reading and spending time with her friends and family. She currently resides in Levittown, Pennsylvania, with her boyfriend. Melissa has two cats, two birds, and a dog named Dexter. Dexter has been assisting Melissa in enriching residents’ lives by making frequent visits to the community.
Responsibilities of the maintenance director include overseeing housekeeping and maintenance. Dave works closely with his team to offer weekly housekeeping services. Overall building and grounds maintenance and upkeep is meticulously planned and executed through his guidance. Dave works hand-in-hand with The Birches safety committee, keeping our residents at the forefront of safety concerns.
Dining Service Director
Kikanza is the Dining Service Director at The Birches. She is a graduate of Pennsylvania Institute of Culinary Arts and began her career in the hotel industry. For over 10 years, she worked for the Hyatt Corporation and worked her way up from an apprentice to sous chef. Over the past five years, Kikanza has spent her career in the senior living industry. Kikanza resides in Abington, Pennsylvania, with her husband, who is also a chef. Her daughter attends Columbia College of Chicago. She also has two stepsons. Kikanza enjoys traveling, crafting and trying new restaurants.
Business Office Manager
Responsibilities of the business office manager include operating 5-star concierge service at the front desk, in addition to accounts payable and receivable, and human resources. Residents utilize Jennifer’s staff as the “hub of information” in our community, scheduling, transportation, dining guests, appointments, and maintenance needs.