Responsibilities as executive director are to create a positive caring culture for staff and residents that support an award-winning community. Liaison to The Birches at Harleysville management company Heritage Senior Living, executing a sound fiscal community and representation of the HSL culture. Residents can look forward to seeing Nicole in the dining room on a daily basis. As part of the caring culture, our management team always has an open door policy for residents and their families.
Business Office Manager
Responsibilities of the business office manager include operating 5-star concierge service at the front desk, in addition to accounts payable and receivable, and human resources. Residents utilize Jennifer’s staff as the “hub of information” in our community, scheduling, transportation, dining guests, appointments, and maintenance needs.